How to troubleshoot PCoIP performance
There are 2 log files that should provide enough information to start the troubleshooting. They are located in the virtual desktop at ‘c:\Documents and Settings\All Users\Application Data\VMware\VDM\logs’.
pcoip_server.txt – All transactions related to encoding, virtual channels, image management, bandwidth, etc…
pcoip_agent.txt – All client side transactions, such as connectivity, handshake etc..